In the 1950s, Ali, a young man, arrives at the Grand Hotel in the beautiful city of Aswan to investigate the disappearance of his younger sister. He gets a job as a waiter and falls in love with the daughter of the owner Nazly. Nazly starts to help him to discover the truth about his sister's disappearance. Then the story takes a different twist to discover all the secrets and mysteries hidden in the wonderful Grand Hotel.
The drama revolves around a man who loses everything he once owned, his family, his work, and all that was valuable in his life, and the future becomes dark in front of him, which forces him to enter the scenes of a new world, not knowing what he can come across.
When Amina gets diagnosed with cancer close to her wedding, she gets abandoned by her fiancé under his family's pressure. This all serves as a wake-up call which makes her reflect on her relationships with the people in her life. Her elevated sense of maturity makes her value what and who truly matter in her life.
Shams is a rich girl who is very attached to her father, especially since her mother died in childhood, which caused her marriage to fail in the first months, so she decided to overcome her psychological crisis after the divorce by establishing an orphanage and a workshop for girls who could not find work, in addition to her work in handicrafts. Still, she gets into an accident that changes her life forever.